Associate, Sales and Customer Service

We value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be.  Join our team and make a difference!

Ever thought of a new career in the insurance industry? The Property and Casualty Insurance industry employs over 100,000 people in Canada. If you are looking for a challenging and rewarding career we want to invest in you!  We want to talk to individuals who have customer service skills, are self motivated and have a great attitude. A combination of classroom training and on the job coaching will be provided to develop your skills if you are the right candidate.

We’re looking for new Associates to join our Sales and Customer Service team.  If you’re passionate about customer service and are known for your excellent communication and people skills, this could be the opportunity you’ve been waiting for.

 

Your Job

As a Sales and Customer Service Associate you will become well-versed in providing our current or potential customers with the best insurance coverage options for their cars and homes. You will listen to them, understand their needs, and communicate – in the most simple and easy to understand terms – the available choices and related benefits.   We work together to provide an outstanding customer experience, so your team spirit and talent for getting things done will help you find success in this role.    

 

Location: St. John's

Start Date: March 26, 2022

 

Responsibilities

• Assist existing clients with their home and auto insurance needs
• Upsell insurance to existing clients by phone
• Provide excellent customer service in a results-oriented environment
• Conduct outbound calls for corporate initiatives

 

Your Skills

• High school diploma (post-secondary education is an asset)
• Previous sales, customer service and/or call centre experience
• Property and casualty insurance experience or license is an asset
• High degree of professionalism and strong communication skills
• Ability to learn autonomously and thrive in a self-study and virtual training environment
• Thrives in a fast paced virtual environment, while being able to manage multiple tasks and priorities

 

Must be available to work shifts Monday to Friday, between the hours of 8:30 AM - 5:00 PM.

 

Closing Statement

We are an Equal Opportunity Employer

At Intact, our value of Respect is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please advise the Talent Acquisition partner who reaches out about the job opportunity and they will work with you to meet your needs.

 

Background Checks

As an employer and publicly traded financial services company, the best interests of our customers, employees and shareholders are important to us.  We want Intact to be a great place to work!  This means that internal and external candidates will be asked to consent to background checks so we can learn more about you. Please note that for positions with access to financial data or funds, your credit must be in good standing.

 

Internal Candidates

For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level. Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.

 

Eligibility to Work in Canada

It’s important that you are legally eligible to work in Canada at the time an offer of employment is made.  You may be requested to provide proof of eligibility at that time.

 

We wish to thank all applicants for their interest. The deadline for receipt of applications is February 13, 2022.

 

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